I received an error message when referring friends through the email referral box. What went wrong?

This error message may be triggered with a mistype in one of the email addresses that you entered. Multiple email addresses must be separated with a comma between each address. If you’re experiencing problems, try each email address one at a time.

If you are still having problems using the email referrals, try using the unique referral link provided. Please contact us if you need further assistance.

I’ve referred several friends but haven’t received any points for it. Is there something else I need to do?

Points will be added to your account when your friend completes their first purchase on the same regional site as your account.

Referred friends must be first-time customers for both of you to receive the referral rewards. In addition, the referral must be initiated through our rewards referral box on your personal rewards page or by using your unique referral link.

When this happens, you will receive an email letting you know that one of your referrals made a purchase using your code and that a reward was added to your account. You can also check your ‘Rewards History’ to see a list of any points that you have received for referrals.