How is my VIP tier determined?

Your VIP tier is determined by the amount you spend in a calendar year.

• VIP - Less than £600 annual spend
• Gold VIP - £600 - £1000 annual spend
• Platinum VIP – over £1,000 annual spend

Once you qualify, you will instantly move up and have access to that tier’s perks through the rest of the current calendar year as well as the following calendar year. As you move up in VIP Tiers, you will retain all benefits from your previous tier.

Once you are in Gold VIP or Platinum VIP, you will remain on that tier for one year from the date you earned it. Make sure to keep interacting with our program to maintain your status or move up tiers.

How do I know which Rewards tier I am currently a member of?

You can see your current tier, points balance and benefits on the rewards page.

How will I know when I have reached a new tier?

When your total points cross a tier threshold, you will receive an email welcoming you into the new tier. You must be subscribed to marketing emails from us to receive these emails. When logged into your account, your current tier will be shown on the rewards page.